FREE GUIDE FOR HOSPITALITY MANAGERS
The best notes from your shift are the ones you never wrote
Ten ways to turn the handovers, walk-rounds and site tours you already do into the documents you'd otherwise write at 10pm, using a pocket recorder and AI.
Your shift doesn't end when you clock off
You walk the floor, brief the team, show a couple round the garden and talk a supplier down on price, then sit down at the end of the day to write it all up from memory. By then half the detail has gone, and the rest is in a notebook nobody else can read.
The usual advice is to take better notes, but nobody in hospitality has a spare hand, let alone a spare hour. The better answer is to stop writing things up from scratch: record the conversation, let AI turn it into the handover log or event sheet, and spend your time checking the draft instead.
AI note-taking isn't just for people in meeting rooms. It's most useful for the people who are never in one.
Ten workflows
From shift handovers and walk-rounds to wedding planning meetings and supplier calls, each showing what you record and what you get back.
Six prompts to paste straight into Claude
Including a handover log, an event sheet and a site tour follow-up.
Consent and data on one page
What to say before you press record and what to keep out of AI altogether.
Getting started with Pocket
The recorder I use every day in my own work.
Who it's for
Duty managers, events and wedding coordinators, GMs and F&B leaders.
Anyone who spends more of the day on their feet than at a desk.
Written by someone who's done your job
I'm Francesca Wood, founder of FAI Consultancy. I spent nearly 20 years in hospitality leadership, including general manager roles, and I've run housekeeping, restaurants, front office and commercial teams myself, so I know exactly where the write-up time goes.
I work only with hospitality. I run AI Readiness Assessments for hotels and venues, and I sit on the AI Hospitality Alliance committee for its AI Readiness Framework, which is built on my methodology.
Curious what you'd get back from your next shift?
Try one workflow this week. Start with the handover, because it's the conversation you have every day and the one most likely to lose detail by the morning.
I'm a Pocket affiliate partner, so I may earn a commission if you buy through my link, at no extra cost to you. I recommend it because I use it every day, and every workflow in the guide works with any comparable recorder.
