AI Tools and Guides for Hospitality Businesses

Practical resources you can use this week. Some are free, some are a few pounds. None of them are theory, and none are written for a general AI audience.

Everything here comes from the same place as the paid consultancy work: twenty years running hospitality operations, and a clear view of where the time and revenue actually leak. Start free, go deeper if it is useful.

  • Free

7 AI Prompts Every Hospitality Operator Should Have.

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  • 1 file
  • Includes 1 private space

Seven ready-to-use AI prompts for the situations that actually matter: guest complaints, 1-star reviews, staff briefings, supplier emails, difficult conversations, and finding your AI quick wins. Copy, paste, and use today. No learning curve, no jargon, no tech knowledge required. Built specifically for hospitality operators by someone who has spent 20 years running hospitality operations.

Includes 1 private space

  • FAI Concierge

  • Free

AI Discovery Call

  • Coaching session
  • Includes 1 private space

Got questions about AI and hospitality? Let's talk. Choose a quick 15-minute intro or a proper 30-minute conversation, whatever suits you. I'll bring the tea, you bring the curiosity.

Includes 1 private space

  • FAI Concierge

  • Free

CASE STUDY · HOSPITALITY & LEISURE

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  • 1 file

How a Cornwall based charitable hospitality and leisure operator went from disconnected systems and week long response times to a live, AI supported operation. This is the full story: what we found, what we built, and what changed for the team.

  • Free email delivery

FREE GUIDE: 25 AI Tools Every Hospitality Business Should Know

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  • 1 file
  • Includes 1 private space

AI is transforming hospitality faster than most businesses realise. The good news is you don’t need to learn coding or complex technology. You just need the right tools. This free guide shows you 25 AI tools that can immediately help hospitality businesses work smarter.

Includes 1 private space

  • FAI Concierge

  • Free

Hospitality AI Insider — Membership Application

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  • 1 file

Thank you for your interest in Hospitality AI Insider. You are one step away from applying for membership. Every application is reviewed personally by Francesca Fay Wood. If you are the right fit for the room you will hear back within five working days.

  • £7

100 AI Powered Prompts for Hospitality Businesses

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  • 1 file
  • Includes 1 private space

100 copy-and-use AI prompts built specifically for hospitality, events and experience-led businesses. Cover guest comms, marketing, reviews, operations, bookings, HR, strategy and more. No tech skills needed. Just open ChatGPT or Claude, paste and go. Stop wasting time on repetitive tasks and start letting AI do the heavy lifting. £7. Instant download.

Includes 1 private space

  • FAI Concierge

  • £7

100 AI-Powered Marketing Prompts

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  • 1 file
  • Includes 1 private space

Tired of blank-page panic? The AI-Powered Marketing Prompts Guide gives you 100 AI-powered prompts for social posts, emails, ads, blogs & more. Each one is structured to spark instant ideas you can drop straight into ChatGPT and polish in minutes. Save hours, cut stress, and make marketing feel easy — so you can get back to living, not just working.

Includes 1 private space

  • FAI Concierge

  • £9

E-Book: Stop Panicking. Start Using AI.

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  • 1 file
  • Includes 1 private space

The beginner-friendly guide that finally makes AI make sense. If AI feels overwhelming, intimidating, or like something “everyone else gets except you”, this is the book you start with. Inside, you’ll learn everything you need to feel confident using AI — without the jargon, without the pressure, and without spending hours on YouTube tutorials that make you want to throw your laptop into the sea.

Includes 1 private space

  • FAI Concierge

  • £9

Found by AI: How Hotels & Resorts Get Recommended by ChatGPT, Perplexity & Google AI

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  • 2 files
  • Includes 1 private space

When a guest asks ChatGPT where to stay in your area, does it mention you? Found by AI shows hotel marketing teams how to get recommended by ChatGPT, Perplexity and Google's AI Overviews. A 42-page guide plus a fillable companion workbook covering site foundations, schema, GBP, reviews and a 30/60/90 day plan. Hospitality-specific. No jargon, no fluff.

Includes 1 private space

  • FAI Concierge

Worked through a few of these and wondering what a proper look at your whole operation would find?

Start the AI Readiness Assessment →